How a Guide Robot Should Behave at an Airport - Insights Based on Observing Passengers
نویسندگان
چکیده
This report describes a contextual analysis conducted as part of the EU FP7 project SPENCER. This contextual analysis is based on the specifications in SPENCER Deliverable 1.1 (D1.1). In accordance with the use case specification, we specify aspects of the contextual analysis that we conducted at Schiphol airport. As part of the SPENCER project a robot demonstrator will be developed which provides location based services (information, guiding) to passengers in the context of an international airport. Based upon the use case meeting held 7 April 2013, the following four main tasks for the robot1 have been defined:
منابع مشابه
Short Duration Robot Interaction at an Airport: Challenges from a Socio-Psychological Point of View
This extended abstract concerns the FP7-project Spencer. As part of the Spencer project, a demonstrator robot will be developed which provide services to passengers at a major European airport. Example services include (1) guiding transfer passengers from their arrival gate to the so-called Schengen barrier, and (2) assisting in the transfer process by printing boarding passes. The goal of the ...
متن کاملIndoor Wayfinding at Amsterdam Airport
Thousands of people pass through Amsterdam Airport Schiphol in The Netherlands every day. Despite being one of the largest and busiest airports in the world, Schiphol strives to offer passengers a stress-free experience. Being unable to find your way around an airport is a common frustration for travellers the world over. In an endeavour to solve this problem, Schiphol has launched an update to...
متن کاملModified Importance - Performance Analysis of Airport Facilities- A Case Study of Cochin International Airport Limited
This study aims to measure passengers’ perception of the importance of the four factors of check-in facility, amenities, terminal facilities, and airport accessibility facility with regard to their visit to the airport and their perceived level of performance of the particular facility and the resulting gap. Using purposive sampling method, data was collected from the departing passengers of th...
متن کاملAn Optimum Model for the Design of Airport Aprons
In the process of the optimum design of aprons, solutions should be found for problems and such issues as the optimum area and dimensions of the apron, including the passenger and the cargo the number and dimensions of the gates on the basis of different types of aircraft parking configuration aircraft simulation and arrangement in different time periods of the given day at the airport. In this...
متن کاملNew Influenza A/H1N1 (“Swine Flu”): information needs of airport passengers and staff
BACKGROUND Airports are the entrances of infectious diseases. Particularly at the beginning of an outbreak, information and communication play an important role to enable the early detection of signs or symptoms and to encourage passengers to adopt appropriate preventive behaviour to limit the spread of the disease. OBJECTIVES To determine the adequacy of the information provided to airport p...
متن کامل